viernes, 13 de septiembre de 2013

CRM 4.0 - Cambio del nombre de un usuario en crm cuando se ha cambiado en el AD

1.

Login as a CRM Administrator


2.

Go to Settings / Administration / Users


3.

Open the CRM User record for the changed/problematic user.


4.

Temporarily change the Domain Login Name to another Active Directory user account (one that is not a CRM user.)


5.

Save, Then change the Domain Login Name back to the correct user.


6.

(The user’s name / details should be refreshed from AD now.)


7.

Save and Close.

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